
Kabir Goel
Articles by Kabir Goel
AI cold calling: what it is and how to build one
AI cold calling is a voice agent that dials, qualifies, and books meetings on its own. What the calls cost, the consent law, and two ways to build one.
On-premise voice AI: what it is and how it works
On-premise voice AI runs speech recognition, language models, and text to speech inside your own network. Compare cloud, VPC, on-prem, and air-gapped options.
AI voice agent: what it is and how to build one
What an AI voice agent is, the pipeline that runs one, and the latency, turn-taking, and testing decisions that decide whether callers stay on the line.
Voice activity detection: VAD for voice agents
Learn how voice activity detection works, how it differs from turn detection, and how to handle pauses and interruptions in a real-time voice agent.
Word error rate: what WER misses in voice AI
Learn what word error rate measures, why it can mislead TTS evaluations, and how to test the speech quality that matters in a live conversation.
Conversational IVR: how to replace phone menus
Learn how conversational IVR routes spoken requests, where voice agents fit, and what to test before replacing a phone menu.
AI call center: how to pilot voice agents
Plan an AI call center pilot: choose a support queue, connect tools, test human handoffs, and measure resolution and cost before expanding.
AI receptionist: what to buy, what to build
Compare ready-made AI receptionists with a custom voice agent. Plan scheduling, human handoffs, costs, and a test for your first inbound calls.
JavaScript text to speech with SpeechSynthesis
Build a browser text-to-speech demo with JavaScript: load voices, speak text, and stop playback. Learn when to use a hosted TTS API instead.
Python text to speech: save audio as a WAV file
Turn text into a WAV file with Python and the Cartesia SDK. Set up an API key, choose a voice, and fix common audio and authentication errors.

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